Wireless Network Surveys
We survey your building, map the signal room by room and look for the cause of dropped connections and dead spots.
What a survey includes
A survey has to be done in person. We survey offices, workshops and other premises within about an hour’s drive of Atherstone, including Nuneaton, Hinckley, Tamworth, Polesworth, Coleshill, Coventry and Birmingham.
- Measurements where people work
- We measure your Wi-Fi throughout the building.
- Heat mapping
- A map of your floor plan showing where the signal is strong, where it is weak and where it drops out.
- Troubleshooting
- We look for the reason connections drop or slow down, such as interference or badly placed equipment.
- Recommendations
- What to change, move or add so that the Wi-Fi reaches the places you need it. We can make the changes for you through Business IT Support.
Frequently asked questions
Do we receive the heat maps?
Yes. The heat maps and recommendations are yours, and you can act on them with anyone, including us.
Can you supply and fit the equipment you recommend?
Yes. We buy network equipment through IT Procurement and fit it through Business IT Support, which takes one-off jobs without an ongoing support agreement.
Can you survey outside working hours?
Our standard hours are 08:00 to 16:00, Monday to Friday. A survey outside those hours is available at an extra charge.
Our building is more than an hour from Atherstone. Can you still survey it?
Tell us where the building is, and we will say whether we can travel to it.
Is this the right service for Wi-Fi problems at home?
Home IT Support covers Wi-Fi that does not reach every room, and Wi-Fi for gardens and garden rooms.
What does a survey cost?
It depends on the size of the building. Travel time is charged. We confirm the price in writing before we start, and no VAT is added.
Where does your Wi-Fi drop out?
Tell us where the building is, roughly how big it is and what goes wrong with the Wi-Fi. The initial call is free, and there is no obligation.