IT Training and Coaching
We run training sessions for your staff, and coach people one to one, at home or at work, at their own pace.
Session 1
Saving and sharing filesGroup of eight- Written guide
- Screen recording
Session 2
Finding files quicklyGroup of eight- Written guide
- Video
Coaching
One-to-one help at your own paceOne person- Screen recording
How it works
For a team at work or one person at home, we start by agreeing what each person needs to learn, then plan the sessions or coaching around that. Training and coaching can take place remotely, or in person within about an hour’s drive of Atherstone.
- For your staff
- Group sessions on the software and systems your business already uses. Each session includes written guides, screen recordings or video for your staff to return to, made the same way as our Process Documentation.
- For one person
- Coaching in plain language on whatever you want to learn, such as email, passwords and online accounts, or keeping photographs and documents safe.
Frequently asked questions
How do remote sessions work?
By video call, wherever you are in the UK. When we come to you, travel time is charged; see Areas We Cover.
Do we keep the guides and recordings?
Yes. The written guides, screen recordings or video that come with a session are yours, and you can use them to train people who join later.
Can you train our staff on our own procedures?
Yes. If your procedures are not written down yet, Process Documentation captures them first, as PDFs your staff can search, and we can then train from them.
Can you coach an older relative?
Yes. We can coach them on their own or with you alongside, whichever they prefer. If something needs fixing as well, see Home IT Support.
When can sessions take place?
Our standard hours are 08:00 to 16:00, Monday to Friday. Out‑of‑hours sessions are available at an extra charge.
What does training cost?
Training and coaching are priced on enquiry, and no VAT is added. We confirm the price in writing before the first session.
Plan training or coaching
Tell us who needs help, how many people are involved and what they would like to learn. The initial call is free, and there is no obligation.