Privacy Policy
This policy explains what personal information IT Kabin collects through this website and when you contact us, why we collect it, and what your rights are.
Last updated: 12 November 2026
Who we are
IT Kabin, a sole trader based in Atherstone, Warwickshire, is the controller of the personal information described here. As the controller, we decide why and how this information is used. You can contact us about privacy at support@itkabin.com.
Information we collect
When you send an enquiry through this website
- Your name, email address and message.
- Your organisation and the service you are interested in, if you choose to give them.
The website sends this to us as an email. It does not keep its own copy of your message.
To protect the form from abuse
To limit automated spam and stop the same enquiry being sent twice, the website briefly keeps:
- a scrambled, one-way code derived from your IP address, used for one hour to limit how many messages can be sent from one connection;
- a scrambled, one-way code derived from your email address and message, used for 24 hours to recognise an accidental repeat.
Each code is deleted the next time the form is used after its period ends. These codes cannot be turned back into your IP address, email address or message.
When you email us directly
We receive whatever you include in your email, together with your email address and the technical details email systems add.
When you visit the website
As with most websites, our hosting provider’s servers record technical information about each request, such as the IP address, the page requested, the date and time, and the browser used. These records are used to run and secure the website.
Why we use your information, and our lawful basis
| Purpose | Lawful basis |
|---|---|
| Replying to your enquiry and discussing a possible project | Taking steps at your request before entering into a contract; or, where you are enquiring on behalf of an organisation, our legitimate interest in responding to enquiries about our services. |
| Providing support to existing clients | Performance of our contract with you or your organisation. |
| Preventing spam, abuse and duplicate submissions | Our legitimate interest in keeping the website and our inbox secure and usable. |
| Running and securing the website (server records) | Our legitimate interest in operating a secure website. |
We do not use your enquiry for marketing, and we do not sell or share it for anyone else’s marketing.
Who receives your information
We use service providers to run this website and our email, including our website hosting provider, our email provider and the system we use to manage enquiries and support requests. They process information on our behalf and under our instructions. We may also disclose information where the law requires it.
How long we keep your information
The website automatically deletes the codes it keeps to protect the form once the periods above have passed. We keep enquiry emails for as long as we need them to respond and to deal with any follow-up. If you become a client, we keep related correspondence for the length of our working relationship and for any period the law requires afterwards.
Transfers outside the UK
If any of our service providers process personal information outside the UK, we make sure it is protected by safeguards recognised under UK data protection law.
Cookies and tracking
This website sets no cookies, uses no analytics or advertising trackers and loads no content from other websites. The enquiry form works without cookies.
Your rights
You have the right to ask for a copy of your personal information, to have it corrected or deleted, to restrict or object to how we use it, and in some cases to have it transferred to you or another organisation. To make a request, email support@itkabin.com. We will respond within one month.
Complaints
If you are unhappy with how we have handled your information, please tell us first at support@itkabin.com so that we can try to put it right. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator, at ico.org.uk/make-a-complaint.
Changes to this policy
We will update this page if the way we use personal information changes, and show the date of the latest version above.