Areas We Cover
We work remotely with clients anywhere in the UK, and visit homes and businesses within about an hour’s drive of Atherstone.
Remote, anywhere in the UK
Most of our work needs no visit. We build and support websites and Bespoke Software, manage hosting and email, and handle most IT support remotely, wherever you are in the UK.
We use screen sharing for support, and video calls for meetings and training.
In person, near Atherstone
Places we visit include:
- Nuneaton
- Hinckley
- Tamworth
- Polesworth
- Coleshill
- Coventry
- Birmingham
Travel time is charged. If you are further away and need someone on site, ask us, and we will tell you whether we can help.
Work that usually needs a visit
- Wireless Network Surveys
- Measuring Wi-Fi coverage has to be done in the building, room by room.
- Business IT Support
- New equipment, office set-ups and network faults that cannot be fixed remotely.
- Home IT Support
- Wi-Fi dead spots, garden rooms, CCTV and home networks.
- IT Discovery and Mapping
- Sitting with your team to see how your business and its IT work.
Frequently asked questions
How does remote support work?
With your permission, we connect securely to the computer concerned, and you can watch everything we do on screen. The session ends when the work is complete.
When are you available?
Our standard hours are 08:00 to 16:00, Monday to Friday. Out‑of‑hours help is available at an extra charge.
Can you train our staff in person?
Yes, within about an hour’s drive of Atherstone. Elsewhere, IT Training and Coaching runs by video call.
Can you manage the IT of an organisation further away?
Yes. Much of Outsourced IT Management is remote, and we agree with you how to cover anything that needs someone on site.
Do you work with clients outside the UK?
Since 2018 we have worked with customers around the world, including clients in New Zealand. If you are outside the UK, tell us what you need.
Not sure whether we cover your area?
Say where you are and what you need, and we will confirm whether we can visit or help remotely. The initial call is free, and there is no obligation.