Home IT Support
Help with computers, Wi-Fi, printers and online accounts at home, explained without jargon. We work remotely, or visit you if you live within about an hour’s drive of Atherstone.
- Cameras, viewed on your phone
- Network link and Wi-Fi to the garden room
What we can help with
- Setting up a new computer, tablet or printer.
- Home network problems, or Wi-Fi that does not reach every room: we find out why and add equipment where it helps.
- Wi-Fi in the garden, or your home network extended into a garden room.
- Setting up home CCTV cameras that you can see on your phone.
- Viruses, a slow computer or pop-ups that will not go away.
- Blocking many adverts and known malicious sites for devices using your home network.
- Email, passwords and online accounts.
- Keeping photographs and documents safe and backed up.
- Helping an older relative get set up and feel confident.
What happens when you get in touch
For remote help, you need to be at the computer. We connect only with your permission, and you can watch everything on screen.
Describe the problem
Get in touch and explain what is happening in your own words. You do not need any technical terms.
Agree the best approach
We can fix many problems remotely. If a visit is better, we arrange a convenient time. Travel time is charged; see Areas We Cover. We confirm the price in writing before we start.
Fix and explain
We fix the problem and, if you would like, explain what we did so that you know what to do if the problem returns.
Blocking adverts and known malicious sites
We add a small device to your home network that stops many adverts and known malicious sites from loading on the devices that use the network, including those without security software of their own. It can be a firewall such as a Firewalla, or a Raspberry Pi set up for the job (known as a DNS sinkhole). We explain what the chosen equipment can block and where extra protection is needed.
Staying safe from scam calls
IT Kabin will never contact you unexpectedly to request access to your computer, or ask for bank details over the phone. If someone calls claiming to be from a technology company and asks for access to your computer or your bank details, end the call. Then contact that company using details you already trust.
Frequently asked questions
Can you teach me to do this myself?
Yes. We offer one-to-one coaching for anyone who needs additional help; see IT Training and Coaching.
Which areas do you visit?
We visit homes within about an hour’s drive of Atherstone, including Nuneaton, Hinckley, Tamworth, Polesworth, Coleshill, Coventry and Birmingham. Travel time is charged. Remote help is available anywhere in the UK. See Areas We Cover.
Can you help an older relative?
Yes. We can work with them directly, or with you alongside, whichever they prefer.
Arrange Home IT Support
Tell us what is wrong and roughly where you are, so that we can suggest remote or in‑person help. The initial call is free, and there is no obligation.